Terms of Use¶

Updated terms of agreement apply from 10/09/2021

As a user of Adminflow, I accept the following:

The content of this document, and that I have read and understood the following documents:
Information about cookies
That information not directed to the customer personally can be provided on the company's website if this is considered appropriate
That personal information will be sent to the message box on the platform or the email address the customer has provided

These terms are subject to change.

1. Short Description of the Service¶

The Adminflow service means services associated with adminflow.no. For example, but not limited to, registration of issues, registration of purchase and sale of shares, communication with shareholders, board members, and/or employees, overview of ownership, etc. The agreement gives the customer the opportunity to use the Adminflow service to keep track of companies he/she has the right to administer. The service range can, as long as it is not to the customer's disadvantage, be extended without customers being specifically informed about this.

2. Account Agreements and Prices¶

Costs for creating, having, and using the Adminflow service appear in the company's current price list and are additionally disclosed before any binding agreements are entered into. As a user, you accept that you will automatically be moved between price classes based on the number of users of the company in question, but notice will be given in the event of such a change. In the event of non-payment for any reason, the service will be frozen until payment is resumed. The fee for the Adminflow service is charged according to your choice, on the billing date specified on the "Account" page. In some cases, the payment date can be changed, e.g., if payment is not successful.

Update Your Payment Methods¶

You can update your payment methods on the "Payments" page. We can also update your payment methods with information we receive from the provider of the payment service. You authorize us to continue charging the applicable payment method(s) even after any updates.

Terminating the Service¶

You can terminate your Adminflow account at any time and will continue to have access to the Service until the end of the billing period. Payments are non-refundable, and we do not offer refunds or credits for monthly membership periods that have begun.

To cancel, go to the "Account" page and follow the instructions to cancel. If you terminate your membership, your account will be automatically closed at the end of the current billing period. Click "Billing Information" on the "Account" page to see when your account will be closed.

Price and Subscription Changes¶

We may change our subscriptions and the price of our service. Any price changes or changes to your subscription only apply to the next billing period after you have received notification of the change(s).

3. Requirements for User Devices¶

As long as the agreement runs, Adminflow can make requirements for devices used to access Adminflow's services. Examples of this are updated software, including operating system, browser program, and other software for secure communication with Adminflow, as well as antivirus software.

4. Password and Security Procedure¶

The customer relationship in Adminflow is strictly personal, and self-service channels are services that only the user has access to. All passwords and codes for use of the website must be memorized and not disclosed to others. Passwords and codes must not be written down or stored in such a way that it can be understood and used by others. If the customer has a mobile phone/SIM card connected to one or more of Adminflow's services, the customer must regularly ensure that the mobile phone/SIM card has not been lost. In the event of suspicion that others have become aware of passwords or codes, the customer is obliged to inform Adminflow immediately. The customer must report to Adminflow without undue delay if the person concerned becomes aware of the loss, theft, or unauthorized acquisition of a personal code/security device or of unlawful use. The customer must use the messaging options Adminflow has made available, and otherwise assist in such a way that the security device is blocked as quickly as possible. After such notification has been given, Adminflow will prevent use of the service.

5. Entering into Electronic Agreements and Distribution of Electronic Messages¶

The customer can order services and enter into agreements about these through the website. It appears on the website which agreements it is possible to enter into in this way. When the customer is logged into the website, the agreements that are accepted will be as binding as agreements entered into with the customer's physical signature. All communication from Adminflow to the customer takes place electronically or by telephone. Please note that telephone calls associated with Adminflow may be recorded and stored for up to 5 years. Personal messages will be sent to the message box, SMS, or the e-mail address the customer has provided. It is the customer's responsibility to have correct contact information registered in their personal profile at all times. Notifications of price changes are sent to the customer's message box and/or made available on Adminflow's website.

It is the user of the Adminflow service who is responsible for the correctness of data recorded. Adminflow is under no circumstances responsible for errors that directly or indirectly arise as a result of the use of the Adminflow service. It is the user of the Adminflow service who is responsible for the correctness of data in Adminflow. Examples of this can be, but are not limited to, data relating to issues, the share owner's book, messages to shareholders, closing notes, share owner certificates. Nor can Adminflow be held responsible for the consequences of error reporting to, for example, Altinn due to incorrect data bases in Adminflow. In the event of a fault with the service, the user must contact Adminflow at support@adminflow.no within a reasonable time.

7. The Company's Responsibility in the Event of a Technical Error¶

Adminflow cannot be held responsible for a technical error, including, for example, downtime, communication errors, or capacity problems, resulting in a lack of accessibility to Adminflow's websites or services. Furthermore, Adminflow cannot be held responsible for technical errors caused by the customer using a user device that does not satisfy the requirements Adminflow sets for user devices in point 3. Adminflow's obligations under this agreement, including access to the online service in its entirety, cease temporarily if exceptional circumstances beyond Adminflow's control and the following of which Adminflow could not foresee or avoid and which make fulfillment impossible, e.g., outbreak of war, strike, boycott, blockade, or lockout. The same applies to conditions due to duties imposed on the Adminflow service in or pursuant to law.

In order for Adminflow to be able to deliver its services, we are dependent on storing and using personal data. By accepting user terms, the user accepts that the following customer information is registered and stored in Adminflow: Name, Address, Social Security Number, Email.

The user can refrain from giving consent and can withdraw previously given consent in writing at any time. The user has the right to access, correct, delete, data portability, and can demand that the processing of personal data be restricted. Please note that this may limit functionality in Adminflow. The user has the right to complain about the processing of personal data in violation of the rules of the Norwegian Data Protection Authority.

9. Changes¶

Adminflow reserves the right to change the terms of the Adminflow service. Significant changes take effect from the time they are notified to the customer in writing. The customer is considered to have accepted receiving notification of changes by e-mail if the customer has provided an e-mail address to the company. Other changes come into force from the time they are published on the company's website.

10. Termination¶

Breach of one or more conditions may result in Adminflow terminating the agreement. Termination of the agreement means that the customer relationship ends in its entirety.

Additional Information in Connection with the Right of Withdrawal Act and the E-commerce Act¶

Adminflow has an obligation under the Right of Withdrawal Act and the E-commerce Act to provide you with additional information prior to entering into an agreement, beyond what appears in the agreement itself. In cases where you have the right of withdrawal under the Right of Cancellation Act, you will also receive special information about it and how to proceed if you want to make use of the right of withdrawal.

About the Agreement and Advance Information¶

Terms of agreement and advance information can be found in English. Our ongoing messages and information to you will also be in Norwegian or English. The agreement and its terms are subject to Norwegian law and Norwegian courts. The rights and obligations of the parties under this agreement are determined in their entirety by Norwegian law. Disagreements about the effect, content, or implementation of the agreement must be resolved through negotiations. If negotiations do not proceed, each of the parties may demand that the case be settled by arbitration or Chapter 32 of the Disputes Act. The case shall be conducted in Bergen.

About Right of Withdrawal¶

Right of withdrawal is a right that enables European consumers to withdraw from the agreement within 14 days of its conclusion. Because you can use our service as soon as you have registered, we do not offer a right of withdrawal. Although Adminflow does not offer a right of withdrawal, you can cancel at any time. The law requires us to inform you that you do not have the right to cancel. Therefore, customers who register in a European country must confirm that they lose the right to cancel. Even if you confirm that you lose the right of withdrawal, no other rights you have as a consumer are affected and it does not affect the ability to terminate your subscription at any time.

Contact information¶

Name: Adminflow AS
Organization number: 922 275 343
Visiting address: Sandakerveien 138, 0484 Oslo
Postal address: Adminflow AS, Sandakerveien 138, 0484 Oslo
Telephone: 93 89 60 13
E-mail: support@adminflow.no
Internet: www.adminflow.no